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Thursday, 20 December 2007


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Dick Carlson

When I used to do lots of apps training years ago, I would tell people we had two requirements for registration. #1 -- You were breathing. #2 -- You could sign a check. And if they could execute #2 we were willing to let #1 slide.

It amazes me when I see people talking about "Certification" for 1/2 day workshops and such. (ASTD is even doing this, for Bloon's sake!) Would you want a welder or jet pilot to be "certified" for sitting in a room for a few hours, with no measure of actual skill?

But when certification is being done for income at any organization, the temptation is overwhelming to keep lowering the bar. When I worked for Microsoft developing training for large events, our main metric was "customer satisfaction". Guess how much actual assessment was done there. (For extra credit, guess how difficult the materials were to complete.)

To get my assessment of what you learned from this post, print your answers on the back of a $20 bill and send them to me.

thomas sabo

I think so!!!

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