« Technology for Measuring Social Interactions. Can We Use This For Learning? | Main | Elliott Masie's LMS Wish List »

Wednesday, 13 February 2008


TrackBack URL for this entry:

Listed below are links to weblogs that reference Starbucks to Shutdown for Training.:


J. Lockwood

In response to whether or not the Starbucks training night this spring was a success, I belive that the answer was yes. My tall, decaf, non-fat lattes have never tasted so good! I have sampled them at a variety of locations throughout my city and they were all much improved over the ones I purchased pre-training. More importantly, I have seen a notable increase in personalized service at my neighborhood Starbucks. Again, my take from the frontlines was that it was a success!

Jennifer Miller

It has been two months since the Starbucks training. Has the training worked? It's hard to say. It seems the goal of the training was to boost sales. The means to do this was to make a better cup of coffee and provide superior customer service. But is customer service training the way to boost sales? Yes, you are treating the customers you already have, the regulars, better. But how is this training going to attract the new customers that Starbucks needs to grow their business? Without a marketing plan for the training to support, we may never see how successful this training was for Starbucks.


That is cool that we are able to take the business loans moreover, this opens up new possibilities.

Mac Cosmetics

Colour plus texture for the lips. Stands out on the runway. Simmers on the street! What made M·A·C famous.

The comments to this entry are closed.

Search Will's Blog

  • Google
    This Blog Web


Notable Books

Sponsoring Ads (vT1)

Sponsoring Ads (vG2)

Sponsoring Ads (vL3)