Charley Morrow on Today's Employment Handcuffs

Charley Morrow, assessment guru, opens his new blog with a brilliant analysis of one of the biggest issues in today's workplace: Employment Handcuffs (my term--don't blame Charley).

More than at almost any other time, today's workers feel stuck where they are. Figuratively, they are handcuffed to their current companies, positions, and bosses.

Charley's got hard data on this, but I've seen this too. I've seen people who hate their bosses who just can't find a job when they are competing with five other applicants (there are six applicants for every job available in the United States).

Employment Handcuffs leads to depression, anger, sabotage, lack of effort, productivity decline, etc.

These handcuffs also puts managers further into the dark then they already are.

Management Blindness Worse Than Ever

Managers are always in the dark about their own leadership performance. The only people that can tell them how well they are doing as leaders are the people they're leading, their direct reports---and their direct reports are scared/inhibited/hesitant to tell the truth about their boss's leadership performance.

But now it's worse than ever. Workers are scared to death of losing their jobs. They've seen their friends and colleagues out of work for months or years. They've seen friends, family, or neighbors' houses go into foreclosure. They've heard stories about how people lose their health care insurance after the Cobra has unwound itself. 

These smart workers won't do anything to upset their bosses---the people who are most likely to fire them.

How this Hurts Organizational Performance

This hurts manager performance and hurts the productivity and performance of all the employees who have bosses. It's a spiraling down effect.

From a CLO's perspective, you better be doing something to improve your managers' performance in this time of employment handcuffing!! Contact me here for consulting advice.

How Managers Can See the Light

1. Managers have to ask for feedback from a place of authenticity. They have to want to improve their own performance. Ya just can't fake it.
2. Managers have to listen to any feedback they get.
3. Managers have to make changes/improvements in what they do.
4. Managers have to avoid being defensive---even when the feedback is harsh, cutting, or wrong.
5. Managers have to thank those who give them feedback.
6. Managers have to be patient. Your folks don't trust that you're not going to retaliate. It will take time to build that trust.
7. Managers have to ask for feedback routinely, not just at performance-review time.
8. Managers have to be available. So many managers are just too busy to be available. Stop going to all those meetings with folks senior to you!! Your job is to get work done through your direct reports---you need to be there for them.
9. Managers may benefit from multi-rater 360-degree assessments or other assessment-like interactions. Ask Charley about this stuff.

And again, Charley's great blog post is worth the read.

Thanks Charley!! And welcome to the Blogosphere!! Glad you're here.

Comments

[charley]

Thanks, things are tough, as we all know. The companies that start to deal with this now are going to come out of the recession much stronger.

[nisha]

The posts so far have been great - hoping for some more.
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[Ed Gruber]

I am a student in the Masters Program for Training and Development at Roosevelt University. I came across this blog post and enjoyed reading it. I have been told that managers must be effective administrators AND great politicians. In my experience I have yet to encounter one who possesses both of these attributes. I agree that managers must be approachable and open to feedback from staff they oversee. This maintains the trust necessary to have a productive workplace. I like the idea of multi-tier 360 feedback. I'd like to see more posts on this tool.

[Cindy Margott]

Nice Post!!Almost no one reads their company Employee Handbook from cover to cover. Hardly a single soul reads his or her employer's complete Stock Option Plan.

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The only people that can tell them how well they are doing as leaders are the people they're leading..

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Great post !!The only people that can tell them how well they are doing as leaders are the people they're leading, their direct reports and their direct reports are scared/inhibited/hesitant to tell the truth about their boss's leadership performance.

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Nice review of Diane Ravitch's new book on schools, schooling, and the importance of good teachers.

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Great teachers need their content knowledge to be fluently available to them in the context of typical classroom situations. To get this fluency, they need to practice in such situations---and practice linking actions (especially their verbal utterances) to specific classroom situations.

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Managers have to be available. So many managers are just too busy to be available. Stop going to all those meetings with folks senior to you!! Your job is to get work done through your direct reports---you need to be there for them.

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You have raised the problem ofEmployment Handcuffs very nicely with the help of this post! and also with this you have done a great job by providing the solution regarding how managers Can See the Light..very well done!

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Employment Handcuffs leads to depression, anger, sabotage, lack of effort, productivity decline, etc.I truly agree and thanks for giving lovely tips regarding
Managers,how to improve their own performance.

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I truly agree that Managers are always in the dark about their own leadership performance. The only people that can tell them how well they are doing as leaders are the people they're leading, their direct reports---and their direct reports are scared/inhibited/hesitant to tell the truth about their boss's leadership performance. Thanks for sharing.It is very informative.

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This is it, in these dark economic times freedom is the first casualty for the average person.